FAQS

WE SPECIALISE IN GENERAL TRADING, IMPORT & EXPORT AND WHOLESALE

FREQUENTLY ASKED QUESTIONS

QUESTIONS YOU MIGHT ASK

Will there be a refund in the event of expired/incorrect products received?

We do not provide monetary refunds. Instead, we will propose a one-to-one exchange, or store credits for your next purchase with us.

Our delivery fee is a flat rate of $15, but we offer free delivery for orders of $150 or more.

You can only make payment via PayNow.

Our standard delivery time is 2-4 working days from the date of your order.

No, however, in the unlikely event that something goes wrong, your account with us will allow us to identify which orders belongs to you. Additionally, it allows you to monitor the status of your orders for any recent or upcoming purchases.